Refund & Returns Policy
Your satisfaction is our masterpiece. While custom art is unique and non-returnable, we are committed to making it right if your experience isn’t perfect.
Quality Guarantee
If your kit arrives with damaged canvas or dried paints, we will send a replacement for free.
Custom-Made Policy
Each kit is unique to your photo. We cannot accept returns for “change of mind” once production starts.
30-Day Support
Contact our support team within 30 days of delivery for any issues with photo proof.
Frequently Asked Questions
What if I am unhappy with the design?
We provide a digital preview upon request. Once you approve or production begins, the design is final. If there is a clear error on our part, we will re-print it.
How do I request a replacement?
Please email us at support@colorfulpixels.com with your order number and clear photos of the issue.