At ColorfulPixels, accessible from http://colorfulpixels.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ColorfulPixels and how we use it.

1. Information We Collect

When you visit ColorfulPixels, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

  • Personal Information: Including name, shipping address, billing address, payment information (processed through secure gateways), email address, and phone number.
  • Custom Media: As a custom art service, we collect the photos you upload to create your custom paint-by-number kits. These images are used solely for production purposes.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Process your orders and provide shipping updates.
  • Improve, personalize, and expand our website (e.g., analyzing how you use our art tools).
  • Communicate with you, either directly or through one of our partners, for customer service or marketing purposes.
  • Prevent fraud and ensure the security of our payment environment.

3. Cookies and Web Beacons

Like any other website, ColorfulPixels uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4. Third-Party Privacy Policies

ColorfulPixels’s Privacy Policy does not apply to other advertisers or websites. We use third-party services for:

  • Payment Processing: (e.g., PayPal, Stripe)
  • Shipping/Logistics: To ensure your custom art arrives safely at your door.
  • Analytics: (e.g., Google Analytics) to understand our traffic.

5. Your Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

6. Security of Your Artwork

We respect the artistic value of your memories. The photos you upload for customization are stored securely and are only accessible by our design team for the creation of your kit. We do not sell or share your personal photos with third-party advertisers.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@colorfulpixels.com.